Reference

Terms That Cover Your Account and Access

Access to Baji Kar depends on your local law and the eligible regions we serve — check that your use is permitted where you are before proceeding.

Bangladesh Eligible RegionsbKash · Nagad · Rocket CoveredAccount-Based Access OnlyPolicy Updates Notified
Baji Kar Terms That Cover Your Account and Access
DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

Your account data — registration details, wallet references, session history, and transaction records — is stored and managed in line with the policies described here. We do not share your personal information with third parties except where required to process your transactions through bKash, Nagad, or Rocket, or where required by applicable law.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure, as required by applicable policy and local regulation.

Cookie Use

Cookies on Baji Kar manage your session state, keep you logged in across pages, and help us serve the right content for your region. You can adjust cookie preferences in your browser settings.

Access Requests

You can request a copy of the data we hold on your account by raising a data request through the Help section of your dashboard. We will respond within the timeframe set out in our privacy policy.

Account Security

Your account is protected by OTP verification on login. If you receive an OTP you did not request, do not share it — contact support immediately through live chat so we can secure your account.

LEGAL CONTACT PATHS

How to Reach Us on a Policy Matter

For any question about your rights under these terms, a transaction dispute, or a request to review your account data, reach us through the channels below. Our support team handles policy queries separately from general account help — mention that your query is legal or policy-related so it reaches the right desk without delay.

Team online

Live Chat

Open the chat widget from any page on Baji Kar. For legal queries, start your message with 'Policy question' so it routes to the right team member.

Email Support

Send your query to our support address listed in your account dashboard under Help. Include your account ID and the relevant transaction reference for faster handling.

Account Dashboard

Log in and go to Help in your account menu. You can raise a formal dispute or data request directly from there without needing to contact us separately.

Common Legal Questions About Your Account

These are the questions we hear most often about how our terms apply to real account situations — straightforward answers without the legal jargon.

Access depends on local law and your eligible region. If your use of Baji Kar is permitted where you are, these terms apply to your account in full from the moment you register.

Log in, go to Help in your account menu, and raise a transaction dispute. Include your mobile wallet reference number so our team can match it against our records and resolve it promptly.

We can suspend or close accounts that breach these terms. In most cases you will receive notice through your registered contact method, except where immediate action is required to prevent harm.

We retain account and transaction records for a period after closure as required by applicable policy. The exact retention period is set out in our privacy policy, accessible from your account dashboard.

Raise a data access request through the Help section of your account dashboard. State clearly that you are requesting a copy of your personal data and include your account ID for faster processing.

Yes. When we make a material update to these terms, we will notify you through the contact details on your account before the change takes effect, so you have time to review the update.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.